Question 01: How do I apply ONLINE?
Answer: Go to the link How to apply?, read the instructions and apply using the JOAPS link provided in JAM 2017 website.
Question 02: Can I use one e-mail address to fill multiple application forms?
Answer: No, one e-mail address can be used to submit only one application form.
Question 03: I have a problem in logging in to the JAM Online Application Processing System (JOAPS) website? What do I do?
Answer: If you have forgotten your Enrolment ID only or did not receive your Enrolment ID, you click 'Forgot Enrolment ID or Password?' button in the JOAPS login page, then click the 'Forgot Enrolment ID' button and provide mobile number and e-mail address. Enrolment ID will be sent via SMS/E-mail.
If you have forgotten your JOAPS password only, you click 'Forgot Enrolment ID or Password?' button in the JOAPS login page, then click the 'Request for an OTP' button and provide mobile number, e-mail address and Enrolment ID. You can then reset the JOAPS password with the help of OTP received via SMS, by clicking the 'Already have an OTP?' button.
If you have forgotten the Enrolment ID and E-mail address/mobile number and payment has not been made, you must re-register. If you have made the payment,then contact the JAM office.
Question 04: For how many JAM papers can I apply?
Answer: A candidate can apply for either one or two out of the seven JAM test papers subject to the restriction imposed by the Test Schedule given in the Information Brochure or JAM 2017 website. The choice of the appropriate test paper(s) is the responsibility of the candidate. Some guidelines in this respect are suggested below: i.The candidate is expected to appear in paper(s) appropriate to the discipline of his/her qualifying degree and/or based on the requirements of the academic programme to which he/she desires to seek admission.
ii.The candidate is, however, free to choose any paper according to his/her admission plan, keeping in mind the eligibility criteria of the institutions in which he/she wishes to seek admission.
In all cases, the candidate must go through carefully the Information Brochure and/or the link 'Eligibility Requirements & MEQ' in the JAM 2017 website and check the Eligibility Requirement(ER)and Minimum educational qualification(MEQ) of the programme(s) in which the candidate wishes to seek admission before deciding on the test paper(s).
Question 05: Why should I choose three examination cities?
Answer: Generally, you will be allotted a centre in the examination city of your first choice. Only in case, where it becomes difficult to accommodate you in the examination city of your first choice, your other two choices will be considered. A candidate is required to fill his/her primary as well as secondary choices, but should remember that because of operational constraints, the JAM committee reserves the right to add a new city or remove an existing one, and allot a city that may not be any of the three choices of a candidate.
Question 06 :My power/internet connection failed during the application process, what do I do?
Answer: If you have clicked on the 'Save' button during the application process, the data you entered up to that point of time has been stored online. Simply login back to the JOAPS website and continue the application process. If the data is not saved, you have to start the process afresh.
Question 07: What are the special provisions available for PwD candidates in JAM 2017 examination?
Answer: For PwD candidates with any category of disability (viz., blindness or low vision, hearing impairment, locomotors disability, and/or cerebral palsy), benefit will be given to only those who have at least 40% permanent physical impairment with respect to a body part/system/extremity/whole body, etc. In order to avail concession under the PwD category, the candidates should upload a recently obtained valid PwD certificate issued by competent authority.
A PwD candidate, if needed, can take the assistance of a Scribe during the JAM 2017 examination. Scribe is a person who can assist the PwD candidate by ONLY reading the instructions and the test paper displayed on the computer screen verbatim, and also in mouse-clicks, if the candidate is not able to do so. If the scribe is needed, then a PwD candidate should confirm the requirement of a scribe while filling up the application and must upload the PwD certificate.
Question 08: I have a problem in uploading my photograph and/or signature and/or thumb impression to the JOAPS site. What do I do?
Answer: Please go through the How to apply? link for exact specifications for the photograph, signature and thumb impression files. Additionally, look at the .pdf file Screenshots of Filling JAM 2017 Online Application Form given in the top of page. If you create the files as per the specifications, then you should be able to upload the files easily.
Question 09: You are asking only the SC/ST and/or PwD candidates to upload the category certificate. What about the OBC (non-creamy layer) candidates? Do I have to upload my OBC-NCL certificate too?
Answer: No. You don't need to upload your OBC-NCL certificate at the time of applying for JAM 2017 examination.
However, you have to submit the OBC-NCL category certificate in the prescribed format along with other required documents when you submit your application form for admission after the declaration of JAM 2017 results. The final seat allotment will be done based on the OBC-NCL certificate submitted along with the application form or admission. Please refer to the Information Brochure for more information.
Question 10: How do I make the application fee payment for JAM 2017 examination?
Answer: You can make the application fee payment during the application process through either of the following modes:
1.Online payment from your netbanking/debit card/credit card through payment gateway.
2.You may refer to How to apply? link for more details.
Question 11: If I want the online payment (netbanking/debit card/credit card) option, how should I complete the application process?
Answer: After filling in the required fields in the ONLINE application form and after submitting the application form, proceed for payment by following the instructions. Your browser screen will redirect you from JOAPS website to State Bank of India's MOPS (Multi Option Payment System) site. You have to choose the appropriate option through which you wish to make the online payment, like SBI netbanking, SBI Debit Card, Other Banks Debit Cards, Credit Cards, Other Banks Internet Banking, and proceed for payment. After the payment is successful, you will be redirected back to the JOAPS website. You will now be able to download the complete filled in application form with fee payment details in .pdf format. Take a printout of the entire PDF file for your future reference/use.
Question 12: The power/internet connection failed during my online payment. What do I do?
Answer: When you can get back online, first check the status of your payment on the JOAPS website. If the payment was received by JAM, a message to this effect will be displayed and now you can continue the usual process. If the payment was not received by JAM, you have to start with the payment step again, to complete payment.
Question 13: My netbanking account/debit card/credit card has been debited (money taken out) more than once. How do I get the money back?
Answer: This can happen if your bank account/debit card/credit card was used more than once or you pressed refresh or back/forward button of your internet browser. Any unaccounted or excess money that was received on behalf of JAM 2017 from this account will automatically be returned (credited) to the same bank account. Similarly, any unaccounted or excess money received from debit card/credit card account will be credited back to the same account.
Question 14: My bank account has been debited (money taken out), but JOAPS website says that the payment has not been received. What do I do?
Answer: This happens because of some failure in internet transactions (including failure of internet connection at your end). As soon as possible, you MUST initiate a fresh payment process on the JOAPS website, and make the payment again. The money that was debited (taken out) from your account in the first attempt, will be credited (put back) to your bank account. You will be charged only once. Any excess/unaccounted debits will be returned to you.
Question 15: If I want the Bank challan option, how should I complete the application process?
Answer:Bank challan payments is not acceptable.
Question 16: Do I have to send the printout of the application form?
Question 17: When and how will I know the status of my application?
Answer: You can check the status of your application by logging in to the JOAPS website.
Question 18: After completing the ONLINE application process and generating a .pdf file, will I be able to change my application data?
Answer: No. After completing all the steps up to .pdf application form generation in the ONLINE application process, you can only download the application form and CANNOT modify the data. Hence you need to be very careful while entering the data. You may also save a partially filled application and login again at a later point in time to complete and submit the application, however it must be within the specified deadline.
Question 19: I have missed to take a printout of my ONLINE application at the end of my application process.How will i get access to it?
Answer: You can login using your JOAPS Enrolment ID and JOAPS password and take a printout from the JOAPS website.
Question 20: I have not yet graduated the qualifying degree. Do I still need to fill the 'Percentage of Marks/CGPA' field?
Answer: Yes, enter your latest Percentage of Marks/CGPA in the field.
About JAM 2017 Examination
Question 01: How is JAM 2017 examination different from JAM 2016 examination?
Answer: The mode of examination will be the same in 2017 as it was in 2016 For details we can see previous year Question papers available at the JAM site.
Question 02: Why should I appear for JAM 2017 Examination?
Answer: JAM 2017 Examination is conducted for admission to various academic programmes (as listed in the Information Brochure) in IISc and IITs for the academic year 2017-2018 only. In all cases, you must go through carefully the Information Brochure and/or the link Eligibility Requirements (ER) & MEQ at JAM 2017 website and check the Eligibility Requirements and Minimum Educational Qualifications (MEQ) of the programme(s) in which you wish to seek admission before deciding on applying for JAM 2017 examination. If you have not yet graduated in the qualifying degree, you are still eligible to appear in JAM 2017 examination. However, on qualifying in JAM 2017 examination, you can apply for provisional admission subject to the condition that: (a) all parts of your final examination shall be completed by the date of registration of the Admitting Institute, and (b) proof of having passed the qualifying degree with required eligibility, as specified by the Admitting Institute, will be submitted by September 30, 2017.
Question 03: After submission of application, am I permitted to change my JAM Examination Paper(s) and Examination City?
Answer: Requests for change of JAM Examination paper(s) after the submission of Application Form will not be considered under any circumstances. Therefore, you must make clear choice(s) of the test paper(s) that you wish to appear in JAM 2017.
However, requests for change of examination city will be accepted until a deadline against a fee. Please refer to the Information Brochure for more information on this.
Question 04: Will I be provided the paper sheets for rough work and calculations during the test?
Answer: A scribble pad will be provided to the candidate that can be used to do the rough work. The candidate has to return the scribble pad after the examination.
Question 05: Am I allowed to leave the examination hall during the test?
Answer: No. Candidates will not be allowed to leave the examination hall for any reason during the test. Candidates are allowed to leave the examination hall only after the closure of the test at the scheduled end of examination in a session.
Question 06: What items are not permitted to be brought with me inside the examination venue?
Answer: Electronic diary, mobile phone, and any such electronic gadgets, blank papers, clip boards and log-tables will not be allowed inside the examination venue. Also, no calculators are allowed (programmable as well as non-programmable).
Question 07: Can I bring a calculator during the examination?
Answer: No. A virtual calculator will be available on the Computer screens for calculations.
Question 08: Will there be any arrangement at the test centre for the safe keeping of my personal items such as my mobile phone?
Answer: No. Such arrangements will not be possible at the test centre.
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